This Privacy Policy explains how Yosh Housing Solutions Pvt Ltd (referred to as "we," "our," or "the company") collects, uses, shares, and protects your personal information when you use our services, interact with us, or visit our website. By using our services, you agree to the practices outlined in this policy.
1. Information We Collect
We collect personal and non-personal information to provide and improve our services. This includes:
- Personal Information: Name, address, phone number, email address, and government-issued identification (e.g., Aadhaar, PAN, passport) for verification purposes.
- Property Information: Details of the property being leased, including ownership documents, rental agreements, and property condition reports.
- Payment Information: Bank account details, transaction history, and billing details for processing rent, security deposits, and other payments.
- Usage Data: Information about your interactions with our website or services, including IP address, browser type, device information, and browsing activity.
2. How We Use Your Information
Your information is used to provide, manage, and improve our services, including:
- Facilitating property leasing agreements between landlords and tenants.
- Processing payments, security deposits, and refunds.
- Conducting background checks and property verifications.
- Providing customer support and responding to inquiries.
- Ensuring compliance with legal and regulatory requirements.
- Improving our website, services, and marketing efforts.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party vendors, such as payment processors or maintenance contractors, to help us deliver our services.
- Legal and Regulatory Authorities: When required by law, or to protect our legal rights and prevent fraud or misuse of our services.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Protecting Your Information
We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data during transmission and storage.
- Restricted access to personal information to authorized personnel only.
- Regular security audits and updates to safeguard our systems.
While we take reasonable precautions, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Withdraw consent for the collection or processing of your data (subject to legal and contractual obligations).
- Request clarification about how your data is being used.
To exercise these rights, please contact us using the information provided below.
6. Retention of Information
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Once your information is no longer needed, it will be securely deleted or anonymized.
7. Cookies and Tracking
We may use cookies and similar technologies to enhance your experience on our website. These technologies help us analyze website traffic, remember user preferences, and improve our services. You can manage your cookie preferences through your browser settings.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the "Last Updated" date.
9. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us at:
Yosh Housing Solutions Pvt Ltd
Jaipur, Rajasthan, India
Email: info@yoshhousingsolutions.com
By using our services, you consent to the collection, use, and sharing of your information as outlined in this Privacy Policy.